Welcome to Nibiru - Start A Return
If you are looking to start a return process with Nibiru, you have come to the right place. We understand that sometimes purchases may not meet your expectations, and we are here to provide you with a seamless and convenient return experience.
Why Choose Nibiru for Returns?
At Nibiru, we prioritize customer satisfaction above all else. We strive to make the return process as simple and stress-free as possible, ensuring that you can return your items without any hassle. Here are some reasons why you should choose Nibiru for all your return needs:
- Easy Return Policy: Our return policy is customer-friendly and designed to make your life easier. We provide a generous return window, allowing you ample time to initiate a return.
- Seamless Online Process: With our user-friendly website, starting a return is a breeze. Gone are the days of lengthy phone calls or filling out cumbersome forms. You can initiate a return with just a few clicks.
- No Questions Asked: We believe in trust and transparency. When you choose Nibiru for your returns, we don't ask unnecessary questions or make you jump through hoops. Simply let us know the reason for return, and we will guide you through the process.
- Hassle-Free Return Shipping: We understand that returning a product can be a hassle, especially when it comes to shipping. That is why we provide convenient return shipping options, making the process as seamless as possible. Simply print the return label and drop off the package at your nearest shipping location.
Starting Your Return with Nibiru
Now that you are aware of the benefits of choosing Nibiru for your returns, let's walk you through the step-by-step process of starting a return:
Step 1: Sign in to Your Account
If you made your purchase through an account on our website, start by signing in. This will ensure that the return process is linked to the correct order.
Step 2: Locate Your Order
Once you are signed in, go to your order history and locate the specific order you wish to return. Click on the order details to proceed.
Step 3: Initiate Return
Within the order details, you will find an option to initiate a return. Click on the return button to proceed.
Step 4: Provide Return Details
Fill out the return form with the necessary information, including the reason for return, preferred refund method, and any additional comments you may have.
Step 5: Review and Submit
Review all the return details carefully and ensure that everything is accurate. Once you are satisfied, submit the return request.
Return Policy Details
It's essential to familiarize yourself with our return policy to ensure a smooth and successful return. Here are some important details to keep in mind:
- Return Window: You can initiate a return within 30 days from the date of delivery.
- Product Condition: The products must be returned in their original condition, unused and with all tags and packaging intact.
- Refund Method: You will have the option to choose between a refund to your original payment method or store credit.
- Refund Processing Time: Once we receive your returned items, please allow up to 7 business days for us to process the refund.
Contact Us
If you have any questions or need further assistance with the return process, feel free to reach out to our friendly customer support team. We are available 24/7 and ready to help you. Contact us via phone, email, or live chat.
Thank you for choosing Nibiru. We value your satisfaction and look forward to providing you with an exceptional return experience.
